Rugby Canada Province registers 1,248 members online in one week.
SportLoMo was successfully chosen as the new provider of Member Registration Software to Rugby Canada in May 2017. The first member registered on the 11th August 2017.
10 Reasons why we have Membership Registration Nailed!
All registration payments are paid up-to-date across at all levels of your Organisation. Eliminates waiting for Membership fees.
Each level of a sports organisation can manage membership as an autonomous unit, but yet gives the parent sports body oversight of their total membership.
Data can be shared between the different levels of your organisation. Data can be regionalised by region / province / league. Our Membership Solution is designed to be highly configurable and flexible.
Membership is integrated with Player and Game Management.
Membership and Registration Overview
Multi-lingual, Multi-currency
English, Portuguese, French (Canadian), Spanish, German and Mandarin. New languages are added free of charge on request.
Import Existing Membership Data (Legacy data)
Bring multiple years of previous membership data (imported) into a person’s registration profile.
Where clubs/leagues have existing databases stored in XL or other platforms, SportLoMo can provide a data import tool to minimise work for the club administrators. The administrator can map existing data fields to the appropriate field in the new Database and import. This allows administrators who have been storing member data in different formats / XL files etc to easily import data to the new platform ensuring the parent organisation has access to historical data.
Checking for Duplicate Records / Data integrity
To maintain a clean dataset, SportLoMo will check at the point of import for possible duplicate members. You can set the fields to be checked to highlight possible duplicates. Where duplicates are found, the administrator is given the option to merge, remove or retain and update records.
Extensive Search Filters
Standard search filters but with a huge bonus list of extra filters (this list can be added to). Our Search Function is second to none.
Search under: Member ID | First Name | Last Name | Gender | Email Address | Date of Birth | From/To Registration Date.
Filter Categories and Types of Membership by Season.
ALSO search under…………
All, Created, Awaiting Payments, Awaiting Approval, Request Transfer, Future Start Date, Active, Inactive, Transfer started, Imported, Rejected, Refunded, Manually refunded, Expired, Suspended, Transferred, Package Expired, Deleted…..
Take Club Registration and Team Registration online
Registration, Roles, Membership Types, Link Family Members
Register with a Club, Region, Province and National Organisation – Register individually (standalone) or in combination.
Clubs can register their own player(s) directly on to the system.
Register for different Roles within the organisation. Any number of different membership types can be created.
At governing body level, you can allow your clubs the flexibility to have membership types outside of the ‘core membership types’ you have listed. i.e. Social Members, Players, Match officials, Club Administrators, Fans etc.
Parent sport bodies can publish membership types and packages down to clubs.
Register Multiple Registration Categories within the same Registration year. i.e. Senior Player, Coach, Referee (three roles).
Group and Family Registrations, Link family members (Parent and Child). Fees for Family members can be calculated individually, or offered a preferential group rate.
Add your own custom fields to a registration form. Collect data specific to your own membership structure.
View history of a member’s activity in ‘View Members’. Can see the package a member has purchased in ‘Payment Detail’.
Pay Fees Online, Pay by Mobile, Bank & Credit Cards, Discounts, Refunds
Take registration fees safely and securely online, by cheque or by cash.
All payment pages are designed for mobile phone, easy to navigate for the end user.
No Bank or Credit Card details are seen by Sportlomo or our Sports Organisations. Monies go straight into the sports bank account. (Monies can be distributed between organisational levels – split payments).
If clubs are using the platform, each club can set their own membership fees. Leagues or Clubs can decide if Credit Card Fees are to be paid by the registering member or they can opt to pay these fees themselves.
Pay only the highest fee, pay group fee, or add multiple fees. Where paying for more than one membership type, payment method can be configured to suit different payment models for different membership types.
Typically there is a 15 day window to request a refund. But members can request a refund outside of the 15 day window and this can be managed and approved or rejected on the platform.
Take Split Payments - No need to invoice provinces, regions and clubs.
With ‘Split Payments’ all membership payments are up-to-date across the organisation.
As a club takes a membership payment, Sportlomo splits the fee between the club, region, province and NGB (can be split up to five ways). This split is done in one transaction (one transaction on a members credit card). Split payments are immediately deposited into the bank account of each level of the organisation.
Temporary / Dual Membership. Member Upgrades and Transfers.
Dual Membership:
Members can be active member in more than one club. e.g. members can coach in one club but play with another. There is an approval process in place from the Club and Province before confirming dual membership.
Temporary Membership and Upgrades:
Purchase a temporary membership or upgrade a membership to a premium package.
An administrator can allow a member to upgrade, and the system will automatically calculate and charge the differential between the original fee paid and the new membership fee.
Transfers:
- Members can request transfers between clubs.
- A club can initiate a transfer as well as a member.
- The system will calculate the discount based on whether the transfer is within or between provinces.
- Discount codes are also available on transfers.
Receive email notifications for New Members registering and Transfer Requests:
Clubs, Leagues and National Governing bodies can configure when they want to be notified of new members registering, or if a member requests a transfer in or out of their association. Each administrator can configure at what point in the process do they wish to be notified.
Early birds, Discounts, Refunds, Accept Manual Cash Payments
All above options covered.
Discount Example:
- Using the member discounts option you can create a discount code that can be used as a one off code, or can be used a specific number of times.
- The discount can be a % of the membership fee or it can be a fixed amount.
- Discounts are tracked and recorded against the membership it was used to purchase and will be included in the reporting module.
Track and Manage Members, Attachments, Reporting, Permissions
Track Members
There is one single member ID for each individual and this will remain with the member throughout their involvement with their sport, from season to season. This allows the parent organisation to track Active Members, Lapsed Members and run reports from region to region.
Attach Documents
Should you require a member to attach documents such as Birth Certs, Police Vetting forms, Training Certification etc; these documents can be attached directly to the member’s profile.
Attach Photographs
During the registration process members can attach/upload their photograph to their registration by mobile or PC.
Realtime Reporting
Flexible, financial and membership reporting at each organisational level updated in real time. Generate reports/graphs by gender, age grade, competition level, region, participation etc. Helps to measure the effectiveness of how your resources are deployed.
User Permissions
Provide several levels of user permissions and privacy settings.
Communicate with all Stakeholders, Email, SMS, HTML, Messaging
Actively communicate by email, SMS, HTML or personal messaging to members through the registration system.
Clubs, Leagues and National Governing bodies can send email notifications to their membership database.
- All the filters currently available when searching for members are also available in email notifications.
- You can choose to filter your members by club | member type | age | status (active / inactive / lapsed / Awaiting payment etc).
Over 1,500 SFAI Football teams will use Online Competition Entry to register teams for National Competitions.
In July 2018 over 1500 teams will use SportLoMo to register for National Competitions, greatly reducing registration administration and offering the SFAI extensive financial reporting and communication modules.
Removes the need for generating invoices, chasing fees, reconciling monies, waiting for payments.
Take Membership & Affiliation fees in one transaction (SPLIT PAYMENTS).
As a member registers online, Sportlomo can instantly split the membership fee between all levels of the organisation. (Split up to five ways). This means the NGB, Province, League and Club are all paid in the one transaction (one payment only on a member’s credit card). Monies go directly to all bank accounts.
Payment is integrated with world leading processing companies. Sportlomo and our sports have no visibility on any bank account/credit details.
A parent sports body has full visibility on membership across all of their organisation. This is great for overall membership reporting and providing membership numbers to government agencies and sponsors.
Membership has been developed to run for each level of a sports organisation or it can be run standalone (League only, Association only, Club only and so on).
Membership Integrated with Google Maps – Find a club near me!
Make it easy for new members to find and join your clubs, Let them easily search for an affiliated club / league close to their town.
Users can click on their province, then on their club (on a map), or chose their club from a drop-down list. A user can also fill in their postal code and through our google maps integration, our system will display clubs close to the users address.
Check out our Events Module
Take Membership the Way you Want!
Our Membership System design was influenced by requests from our NGB’s, Associations, Leagues and Clubs. A key focus has been to make Membership highly configurable in order to allow flexibility for a range of different structures within our sports.
What Our Customers Say…
No other software supplier that we looked at could offer us the full integration of Membership and Game Management that an organisation of our size require. We did not want the headache of dealing with three or four different software companies to achieve what we need.
Sportlomo’s member search function is excellent and the ability to self-calculate membership upgrades has saved me hours of administrative work every day.
Softball Ontario have commenced taking online registrations for their umpires. The association has also commenced the development of a new website which will be live in November 2018.
Interested in a Sports Business Opportunity?
Have you good contacts in sports? We are interested in exploring business opportunities and partnerships.